Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Information We Collect

We collect information you provide directly to us when using our resume creation services. This includes personal details necessary for creating professional resumes and improving our services.

Personal Information

  • Full name, email address, and phone number
  • Professional experience, education, and skills
  • Employment history and career objectives
  • Certifications, achievements, and references
  • Profile photographs and portfolio materials

Technical Information

  • IP address, browser type, and device information
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies
  • Session data and preferences

How We Use Your Information

Your information is used exclusively to provide and enhance our resume creation services. We process your data based on legitimate business interests and your consent.

  • Creating, formatting, and customizing your professional resume
  • Providing customer support and technical assistance
  • Improving our services through analytics and feedback
  • Sending service-related communications and updates
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and regulatory requirements
Important: We never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Data Protection and Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication and access controls
  • Regular security audits and vulnerability assessments
  • Secure data centers with physical and digital safeguards
  • Employee training on data protection protocols
  • Incident response procedures and breach notification systems

Data retention periods are determined based on the purpose of processing and legal requirements. Resume data is retained for the duration of your account plus additional periods as required by law.

Your Rights Under GDPR

If you are located in the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR).

Right to Access

Request copies of your personal data and information about how we process it.

Right to Rectification

Request correction of incomplete or inaccurate personal data.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Restrict Processing

Request limitation of processing your personal data in specific situations.

Right to Data Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing of your personal data for legitimate interests or direct marketing.

To exercise these rights, please contact us through our designated channels. We will respond to your request within 30 days as required by GDPR.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services.

Types of Cookies

  • Essential Cookies: Necessary for basic website functionality
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Provide insights into user behavior and site performance

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant data protection authorities
  • Standard contractual clauses approved by regulatory bodies
  • Binding corporate rules and certification mechanisms
  • Explicit consent for specific transfer situations

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through email or prominent notices on our website.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Last Updated: December 2024